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Q. I have a question regarding my tranaction, selling tickets, or other site questins.
Please call customer service at 612-874-8892 or write us at info@vitalculture.com and we'll help you resolve the issue.
Q. When I place an order, will I receive a confirmation?
You will receive an email notification of your orders status both when you first submit your order and when we finalize processing of the order.
Q. I forgot my password, what should I do?
Click here to enter your email address and receive a new password. Remember to log in and change the password again to one you can remember.
Q. How do I update my account?
Click on the my account link in the above menu bar.
Q. How do I change my address?
Click on the my account link in the above menu bar. Youll find your list of saved addresses about half way down the account page.
Q. How do I change my contact email?
Click on the my account link in the above menu bar. Youll find the change email form at the top right of that page. Note that email addresses are unique to each user.